With over 30 years of company history and hundreds, if not thousands, of collective hours on construction sites, the Jerry L. Johnson team has a wealth of construction and contracting experience. Over the years, something our team has come to realize is the importance of communication during any construction project. Poor communication is among the quickest ways to derail a project. We’ve put together several tips for ensuring good communication:
Establish & Follow a Chain of Command
Although contracts generally stipulate the worksite chain of command, enforcing this chain is crucial. There should never be a question as to who needs to know what. This can be especially confusing when there are numerous subcontractors involved. There should be a clear point of contact for each group, so the right information reaches the right people in a timely fashion.
Always Be Clear & Concise
The construction industry is one of the worst offenders of the use of “jargon” – or terms and phrases unique to a specific industry. When a project involves multiple contractors and subcontractors from various specialties, jargon can confuse people quickly. Speak and write in clear, concise language that everyone understands so time isn’t wasted deciphering a message.
Hire Good Communicators
In many industries, communication is often considered a secondary skill during the hiring process. However, with the amount of money involved in virtually any construction project, poor communicators can be more trouble than they’re worth. A time-sensitive, multi-million-dollar construction site is probably not the place for an employee to learn communication. Emphasize communication skills in your hiring practices and your company will be better for it.
At JLJ General Contractors, communication is a major focus of ours. We believe that our commitment to communication has contributed to our company’s long-term success.